We only work with the best.
Heiler Software's mission is to help customers maximize the benefits of their product information management (PIM) solution. Our extensive partner program allows us to work together toward common goals and to create added value for our customers.
We have been leveraging our partner network to assist in the implementation our products. By doing so we can ensure that our customers' projects are implemented on site by competent specialists who are able to provide reliable and professional services.
New partners are trained by our team of consultants and are given ongoing project support. Regular, required training keeps our partners up-to-date so that we can guarantee high quality.
A partner manager will support you on your path to success. The Partnership Deployment Plan covers everything from the welcome package to regular lead generation.
From public relations, events, direct and content marketing, to joint lead generation, our marketing department will work hand-in-hand with you.
Benefit from personal contact with Heiler Software's product management and development team. Also, our partner wiki will provide you with all of the information you'll need.
We provide extensive training for all products and releases, and our methodology enables you to create a team of experts and become a certified Heiler partner.
We provide consulting services and standardized packages for every project to ensure success. We have flexible consulting packages that help you get the most out of Heiler's solutions.
Our global support provides assistance for all customer projects that have a maintenance contract and we are on standby to answer all questions regarding Heiler’s standard solutions.
Heiler Software relies on its highly qualified, established partner network to assist in the implementation of our software. We ensure that customer implementation and support is provided on-site by the most qualified experts. We are expanding our partner network on a continuing basis to strengthen our international presence, and to ultimately broaden the expertise and knowledge of our existing network in order to better serve our customers.
We distinguish between three different types of partners, which are described in detail below. Each of these partnerships involve specific training and certification requirements.
As an integration partner, you will become an official branch office for Heiler Software. As a prerequisite, you must nominate at least one sales representative from your company who will be dedicated exclusively to our products, and who must also complete a two-day product training course in-house at Heiler to obtain certification. You must also nominate an employee with the appropriate technical qualifications to attend a two-day support training course and an API training course in-house at Heiler.
As a business partner, you will act as an official representative of our products. As a prerequisite, you must designate sales employees from your company who will sell our products, who will then be required to complete a two-day product training course in-house at Heiler in order to obtain certification. Your company will be authorized to sell products on behalf of Heiler Software AG, and you will be granted exclusivity to your prospective customers. Business partners are provided with commercial and technical support from our integration partners or directly from Heiler.
Becoming a sales partner means that you will work with Heiler Software on a commission basis. Certification is not required. You simply provide us with the details of prospective customers and we help you generate orders. You will be entitled to attend a one-day basic product training course (orientation) for sales partners free of charge in-house at Heiler Software. We will handle the ordering and billing processes and act as the direct point of contact for customers.